At Sudden, we recognize that all technical projects are based on a business plan with many “non-technical” objectives. Our Account Executives and Engineers work closely with our clients to ensure that all project goals are understood and met. At the core of this approach is the development of an effective communications process to ensure that projects meet the quality, scheduling, budget, and user requirements of all stakeholders involved.
Our involvement in your implementation projects will result in:
- A total commitment to providing the highest quality information management and technology-related services available.
- Consulting services that are independent of vendor influence. Our recommendations are a result of our thorough analysis of each client’s unique situation, not from a pre-disposed bias toward any particular vendor solution.
- A higher probability of a timely and successful project completion by using proven methodologies developed from our extensive experience with complex system implementations at large companies.
- Greater flexibility in managing project requirements and customer resources to meet your day-to-day operational support requirements.
- A different perspective in dealing with your technical issues that comes from the broad range and depth of experience of our consultants, many of whom have experience in the corporate business environment.
- A vendor liaison to help ensure that your specific requirements are interpreted accurately and addressed by the vendors
Methodology
The key to a successful implementation is a well-planned and highly-structured implementation methodology. We focus on building a relationship with our clients that facilitates the level of communication required for the success of a complex project. The Sudden Process Methodology is by nature, an ongoing cycle to ensure that each technology project aligns with your long-term business goals. Our methodology incorporates risk assessment and includes mitigation strategies; it incorporates methods for scope control; and, project management in order to deliver a smooth implementation with minimal disruption, in the most effective way.
Our methodology is comprised of six phases:
- Planning: Key business issues and goals are critical for creating the right strategy.
- Design: The best solutions to meet the needs are selected.
- Procurement: Timely procurement of software, hardware and peripherals.
- Integration: Both human and technical factors are taken into account to deliver a smooth and efficient integration.
- Support: The in-depth knowledge and expertise of our highly-experienced team will support your immediate and ongoing needs.
- Evaluation: A two-phased approach that: 1) determines a project’s success in supporting your business goals; and, 2) sets the stage for planning future projects as your needs evolve.
