SUDDEN is Hiring!

Inside Sales Representative


The Inside Sales Representative is responsible for selling corporate products and services. The successful candidate will have excellent telephone sales and communication skills.  These tasks regularly put the Inside Sales Rep in direct contact with the client, therefore a strong awareness and appreciation for customer service is mandatory.

If successful, this Inside Sales candidate has the potential to become an Outside Sales Rep.


  • Position and sell SUDDEN’s full range of IT solutions and services to new and existing clients either independently or as part of a larger account team
  • Partner with sales team to develop and maintain excellent customer relationships in order to increase sales.
  • Identify and leverage manufacturer and supplier resources to help facilitate customer requirements
  • Enter accurate client information into CRM database in a timely manner.
  • Follow up on leads and client inquiries
  • Gather information on client business requirements in order to propose best-fit technology solutions
  • Research and understand technology solution and product options
  • Maintain a strong understanding of vendor pricing programs
  • Provide quotes to clients
  • Complete sale and receiving process to ensure order is ready to be invoiced.
  • Complete manufacturer sales training and certifications as requested
  • Maintain ongoing relationships and look for opportunities to grow relationships with assigned accounts
  • Ability to think strategically and create links between business direction and specific solutions
  • Report periodically on activity and performance.
  • Ability to work independently, as well as within a team

Reporting Relationship

  • Insides Sales Reps report to the Manager of Inside Sales & Operations with indirect reporting to Vice President of Sales


  • Minimum 2 years relevant sales experience is required
  • Experience in the sale of IT related solutions is preferred
  • Relevant post-secondary education is highly desirable
  • Demonstrate a high degree of motivation, professionalism and work competence
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Some warehouse experience is an asset
  • Must be computer literate and familiar Microsoft Office

How to Apply

Please submit your resume to

  • “We are extremely pleased with the high level of service and professionalism that we have received from the staff of SUDDEN; in particular it is a pleasure to deal with Charles Tsoi. His prompt, knowledgeable and courteous service has assisted us in many situations. I would highly recommend SUDDEN Technologies to any business.”

    St. Paul’s Hospital
  • “SUDDEN has been a partner of ours since 1991 and today they are one of our strongest and largest VAR customers.”

    SYNNEX Canada Limited
  • “SUDDEN offers us a personalized and strategic approach to help select and obtain the right hardware and software products for our needs. Their staff are very flexible and consistently deliver best of breed products on time, within budget, and with tremendous value-adds. Most importantly, they’ve saved us both money and headaches.”

    Simon Fraser University
  • “I highly recommend SUDDEN Technologies for design, planning, acquisition, installation, integration and support services. SUDDEN’s entire staff is knowledgeable and endeavors to help us find solutions to meet deadlines for difficult and unusual problems.”